GROUNDED

On-Demand Made To Order Jewelry (Pre-Order):

• Custom sizes from 5-13 at no extra cost; half sizes available upon request.
• Small design changes are possible, including metal or gem color.
• For custom modifications beyond the photographed design, visit the custom designs page.
• Production time is 3-5 weeks, depending on design complexity.

IN-STOCK ITEMS: Once your order is created, we take 1-3 days to process your order. Your order will be sent in 3-5 business days (if free shipping option is chosen). You will receive tracking number via email.

MADE-TO-ORDER/PRE-ORDER ITEMS: Our Design, Development and Delivery process takes 3-5 week to complete (for orders in US).

RETURN POLICY: If for some reason you are not satisfied, you have 7 days from the date you received your order to exchange or return. Please make sure your items are returned new, unused, and with all Adore Adorn packaging. You can email us for a return label: help@adore-adorn.com

Please note that for KOKIYAJ and limited edition fine designs, we operate a strict policy of no returns or exchanges. This is due to the limited availability of these exclusive pieces, which are crafted in small batch quantities to ensure their uniqueness and quality. We appreciate your understanding in this matter.

If an item is made-to-order specifically for you, which means we have accommodated your special requests of any kind, we do not offer returns.